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5 Precautions To Keep In Mind To Have A Safe Spa Visit Without Spreading The Virus

5 Precautions To Keep In Mind To Have A Safe Spa Visit Without Spreading The Virus

Personal interaction is a must in the wellness industry. You simply cannot provide body treatments and services like massages without touching your client. 

While this wasn’t an issue a few years ago, things have changed since the pandemic happened. Physical touch is one of the most common ways to contract the virus. 

Safety is especially vital in spas because tools and equipment used in the services too can transmit not just Covid-19 but also other viruses and bacteria like herpes, hepatitis B and C, athlete’s foot,  and other skin infections. 

This can be a danger for you, your employees, and of course, your clients. The risk is not only in getting sick but also in health inspector fines, public backlash especially in social media, damaged reputation, and even business closure.

However, since the restrictions have relatively eased and more businesses have started to open up again, people who revel in massages and other body treatments as a way to alleviate stress is finding their way back to their favorite massage place.

But think about this:

The place where they look to for relaxation must not be the place that brings them anxiety over a virus spread. This will be the case if they wouldn’t see any safety measures put in place in your spa. 

Here are 5 precautions you can apply in your spa to prevent a virus spread.

  1. Redesign The Space To Maintain Social Distancing

While most massage rooms are separated by walls or curtains as barriers, other services like foot spas will most likely put you next to another person. When paying up you can also face-to-face with the cashier.

To keep social distance a priority, direction stickers can be placed on floors so people will know where to stand to maintain a safe distance from others. 

Massage stations, especially for those not separated by rooms or curtains should be repositioned so 2 people won’t be directly facing each other. 

Plexiglass barriers or clear plastic curtains can also be put up to deflect air flow since the virus is also transmittable through the air. 

  1. Get Rid Of Unnecessary Contact

Some processes and services can be done without in the new normal to keep a safe space for everybody coming in and out of the spa. 

First, you can implement online bookings and virtual check-ins by giving clients contact tracing forms and waivers for them to fill out before they come to the spa. This will eliminate the need for waiting rooms and shared tables and pens for people to fill up forms in. 

Second, you can make use of online payment methods or POS machines placed in a safe but reasonable space from the cashier, like just right outside the cashier counter barrier. 

You can also arrange for your employees to check-in and out using their phones so they don’t have to line up in check-in counters where they’ll be touching a common space. 

  1. Streamline Operations By Minimizing Services

Did you know you can increase your client’s confidence and safety while keeping the operations smooth running?

Online bookings don’t just eliminate the need for waiting rooms, it also allows ample time for you and your staff to sanitize the whole place in between appointments. 

It might even be counterintuitive to offer the full service your spa used to allow. Several spas request clients to come in freshly bathed, or with hair washed but still wet so they can minimize the treatment period to lessen in-person interaction time. 

  1. Get Rid Of Cancellation Fees

Although cancellation fees are used to discourage calling off on appointments, keeping this rule can be risky for now. 

When people feel obliged to show up at their appointment, they’d choose to come even when they feel sick. 

Imagine the danger that poses on your staff and other clients. 

Getting rid of cancellation fees will encourage them to avoid visiting the spa when they don’t feel well which keeps everybody safe from getting infected. 

If this is not a feasible choice for you, you can also arrange for flexible rescheduling so they’ll change their appointment to a date when they feel better. 

If clients know you have this arrangement in place, they’ll sense security when they visit your spa. 

  1. Sanitize, Sanitize, Sanitize

This can’t be overemphasized. 

The basic principle in preventing cross-contamination is keeping surfaces and tools sanitized and putting up barriers to deflect airflow. But these measures will mean little when the hands touching those surfaces are not kept clean. 

To make sure no stone is left unturned, you can check out this surface and tools sanitation checklist: 

sanitation-checklist

Then again, surfaces are not the only things that need cleaning, the hands that touch them too.

Many business establishments have put up sanitizer stations so people entering the facility can disinfect their hands. 

You’ll see touch-free hand sanitizer dispensers in almost all entrances and cashier counters. On entrances, you’ll even see a thermal scanner that goes with the sanitizer stand. 

Why?

It gives people the confidence they’ll come into a safe space. 

When hands are kept clean, there’s a lesser chance of transferring viruses from one surface to another, thus preventing people from contracting any bacteria or virus people much have contracted from the outside. 

Many of the measures we’ve considered are things clients will know before entering the facility. Knowing in advance these measures are put in place will heighten their sense of security. 

5-Steps-For-A-Safe-Spa-Experience-infographics

If they have a tinge of apprehension, these measures will be the persuading factor for them to visit your spa. 

Because at the end of the day, they want complete relaxation in your spa and not anxiety over whether they contract a virus or not. 

The experience they’ll be paying for is not just for relaxation but also for safety. 

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