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How To Care For Your Touch Free Hand Sanitizer Dispenser

How To Care For Your Touch Free Hand Sanitizer Dispenser

The maintenance of your touch-free hand sanitizer dispenser is one factor that will tell if you made the most out of your investment or not. 

After all, you allotted a budget for a hand hygiene device to keep yourself and the people around you safe so you can encourage more business. 

If turns out to be more costly and tedious to maintain, its main feature of being an automatic sanitizer dispenser would seem futile. 

But the truth is, this sleek and unobtrusive hand hygiene machine will be worth every buck if you know how to maintain it properly. 

So let’s consider what you can do to care for your hand sanitizer to make the best use of it without you worrying about replacing it prematurely. 


Joint Star’s SaniCure touch-free hand sanitizer dispenser comes not just with the device, but also the installation tools needed so you can put it to use immediately. 


You can either screw it to the wall or to the sturdy sanitizer stand in a vertical state. 

The wall bracket is easy to install. The bracket holes conveniently guide you where to drill so you can screw it to the wall or the sanitizer stand perfectly. 


What’s great about the sanitizer stand is it’s firm and doesn’t shake. The base was designed with a slight arc to be sturdy enough to not easily topple over. It’s way steadier than a flat base. 

It also has an adjustable height to cater to the general height of the users. You can adjust it between 35.4 to 58.3 inches. 


After mounting it on a wall or on the stand it comes with, it takes just 4 other steps that take just a couple of minutes to get it ready to be used. 

1. Open the sanitizer cover using the key it comes with and insert 4 1.5V AA batteries as shown on the battery box.  

2. Add the sanitizer to the container. SaniCure’s touchless hand sanitizer dispenser’s container caters to a large capacity of sanitizer. Depending on the variant, it can carry either 1000ml, 1,200 ml, and 1,500 ml. 


3. Close the cover and turn the switch on.

4. Check to see if it works. Simply place your hand under the sensor at least about 4 cm. 

As easy as that, you can now start using your touch-free hand sanitizer dispenser. 


Maintain at least 20-30 cm of space under the machine between any object below it. (ex. When you put it above a sink)

Do not install it in places that are exposed to strong sunlight or strong reflective objects to keep the sensors working properly

Prevent tiny objects from blocking the liquid outlet

Avoid direct water exposure

Do not install in extremely hot or cold environments

Do not lay it flat when disassembling and theirs is liquid in the container. The liquid can flow to the motor and circuit board which can damage it. 


Joint Stars promotes high power and low waste touch-free hand sanitizer dispensers. 

The automatic hand sanitizer dispenser requires 4 1.5V AA batteries inserted into the waterproof battery box found on the top of the device. 

It is designed for low energy consumption so the batteries can last up to 20,000-30,000 pumps. 

While the 3 variants are mainly battery-operated, the 1,200 ml and 1,500 ml variant has a provision of USB sockets so you can connect to external power. 


This is very handy when you place the touch-free hand sanitizer dispenser in an area where there is a power outlet available. But to keep it mobile, all 3 variants are battery-operated. 

The touch-free hand sanitizer dispenser also has a standby function when not in use. It prevents the batteries from getting drained easily so you can keep using it for 2-3 years. 


Touch-free hand sanitizer dispensers are not hard to clean. In fact, it’s very low maintenance, cleaning it just needs warm water, mild soap, and a cloth to dry the surface afterward. 

Although you can clean the dust off with just the water, the soap keeps the surface free from bacteria and viruses. 

Remember to clean just the outside surface. If you think the inside needs some cleaning, just wipe it with a dry cloth. 

A wet cloth might cause the inside to develop moist which can affect the motor and circuit board. 

Do not use abrasive cleaners. 


Situation 1: Motor doesn’t run and it doesn’t dispense sanitizer

Either the battery is dead, the hands are not directly under the sensor, or the container has incorrect refill put into it. 

To know what sanitizers you can put on your touch-free hand sanitizer, you can check out the blog: Sanitizers You Can Use For Your Touch Free Hand Sanitizer Dispenser

Situation 2: Motor runs but it doesn’t dispense sanitizer

Either the container is empty, the refill is loaded incorrectly, or the refill pump is not primed. 

These are the basic reasons why your automatic hand sanitizer dispenser doesn’t work. 

As long as the battery has power, the container has the correct sanitizer, and you position your hand correctly under the sensor, it will surely work. 


SaniCure’s touch-free hand sanitizer dispensers are made from high-quality imported ABS material. 

ABS or Acrylonitrile Butadiene Styrene is an opaque thermoplastic that has excellent impact strength, is odorless, corrosion-resistant, and heat resistant. So it doesn’t get deformed easily. 

ABS  has countless applications. It has been used for plastic face-guard of wall sockets, computer keyboards, and LEGO toys. 

If you’ve stepped on a LEGO before you can attest to how strong it is. (Sorry for your foot!)

It’s also the material used for power-tool housing. 

Power tools are meant for rigorous use and knowing the material used for it is the same as what is used for the touchless hand sanitizer dispenser shows its superb strength. 

Is ABS Toxic Material?

ABS is not known to have any carcinogens so it’s relatively harmless. (of course, if you ingest it, that’s a very different story)

It hasn’t been known to have adverse health effects, because if it does, logically it won’t be a material used for children’s toys like LEGOs. (and I’m not saying adults don’t play with it)

The ABS shell of the touch-free hand sanitizer dispenser has great chemical and electrical insulation properties so it’s very safe to use even if it’s plugged into an outlet. 

It’s hard and doesn’t get scratched easily so it’s perfect for high-traffic areas. 


If by any chance you find yourself with a touch-free hand sanitizer that’s not working after you followed the troubleshooting guidelines, our professional customer service will readily help you solve your concerns and if needed will also replace you with a new one. 

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